Terms and Conditions

Effective Date: June 20, 2025
Website: www.baseled.com (Update this to your actual domain)

Welcome to Base LED (“Company”, “we”, “our”, or “us”). By accessing and using this website, you agree to the following Terms and Conditions. Please read them carefully before placing any orders or using our services.

1. Scope of Services

This website facilitates the sale and delivery of:

• LED bulbs, strip lights, panels, and other lighting products

• Electrical accessories and fittings

• Bulk supply for residential, commercial, and industrial use

2. Eligibility

• You must be at least 18 years old to use our website and make purchases.

• B2B customers may be required to provide GST details and business information for invoicing and compliance purposes.

3. Use of Website

By using our website, you agree to:

• Use the site for lawful purposes under Indian law.

• Provide accurate and complete information during registration or order placement.

• Keep your account credentials confidential and not share them with others.

4. Product Information & Availability

• Product specifications, availability, and prices are subject to change without prior notice.

• Bulk and customized orders may require additional lead time and minimum quantities.

• Product images are for illustration purposes and may differ slightly from actual items.

5. Order & Payment Terms

• All prices are listed in INR and inclusive of applicable GST unless stated otherwise.

• Payments can be made through UPI, credit/debit cards, net banking, or other approved payment gateways.

• We reserve the right to cancel or refuse orders due to stock issues, payment failure, or verification concerns.

6. Shipping & Delivery

• We deliver across India using trusted logistics partners.

• Estimated delivery times vary by location and are mentioned at checkout.

• Bulk/B2B orders may be subject to additional shipping coordination and timelines.

7. Returns & Refunds

• Returns are accepted if the item received is damaged, defective, or incorrect.

• Items must be returned in original condition with packaging intact.

• Returns must be initiated within 48 hours of delivery by contacting our support team.

• Refunds will be processed within 5–7 business days to the original payment method or as store credit.

8. Intellectual Property

All content on this website, including product images, logos, brand names, and design elements, are the property of Base LED. Unauthorized copying or use is strictly prohibited.

9. Third-Party Links

This website may contain links to third-party sites. We are not responsible for their content, security, or privacy practices.

10. Limitation of Liability

We are not liable for any indirect or incidental damages arising from:

• Use or misuse of our products

• Shipping delays or logistical issues

• Inaccuracies in customer-provided information

11. Data Privacy

Your data is handled according to our [Privacy Policy], in compliance with Indian IT laws and data protection regulations.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Jaipur, Rajasthan.

13. Amendments

We may revise these Terms from time to time. Any updates will be posted on this page. Continued use of the site indicates your acceptance of the updated Terms.

14. Contact Us

Base LED Private Limited
Email: support@baseled.com
Phone: +91-9983419980
Address: 172, Jagannathpuri-A, Jhotwara, Jaipur 302012